This place sucks. Don't ever come to return anything. Cashiers are rude. They give you credit for current market price of the item (of course always lower that what you paid for). Next time you visit the store the same merchandise would be displayed at a higher price.
I will start off that I walked in to the store today to quickly return items I had purchased for my mother who came to visit from Europe. The clothes didn't fit her, unfortunately. I just had two twin girls, so I wasn't able to leave the house either for some time. I was informed that since it's been more than 45 days (a week more), I can only get them at the current price which is lower than what I had paid. There are ways to explain things and sticking the back of the receipt in my face which outlines return policy is not one of them. The manager not only failed to explain that "store credit" could only be at current price and why, but also was extremely rude and unaccommodating. What a great start to the first day being out after having baby girls! Working in customer service includes good manners and flexibility to explain things politely and be accommodating to your customers. There are plenty of other outlets in Deer park where I would not be treated rudely. Ann Taylor lost a loyal customer. I will not be coming back.
Stocked
Ann Taylor Factory is a US Store based in Deer Park, Virginia. Ann Taylor Factory is located at 1645 The Arches Cir, Deer Park, NY 11729, USA.
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